Last Updated: July 31, 2026

At HimVastra, we are committed to delivering your order safely and on time. Please read our Shipping Policy to understand how we process and ship your purchases.

Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During festivals, sales, or high-demand periods, processing times may be slightly longer.

Shipping Coverage

We currently ship across India.

For international shipping inquiries, please contact our customer support before placing an order.

Estimated Delivery Time

Delivery timelines may vary depending on your location.

Please note that these are estimated delivery times and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

We may also offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order is shipped, you will receive:

• Shipping Confirmation Email
• Tracking Number
• Courier Partner Details

You can use the tracking number to monitor your shipment.

Delivery Attempts

Our courier partners generally make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.

Additional shipping charges may apply for re-shipping returned orders.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

HimVastra is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged Package

If your package appears damaged during delivery:

• Do not accept the package if it is severely damaged or appears tampered with.
• Take clear photographs of the package.
• Contact our customer support within 24 hours of delivery with your order details and photos.

We will investigate the issue and provide an appropriate resolution.

Delayed Deliveries

While we strive to deliver every order on time, delays may occasionally occur due to:

• Weather conditions
• Natural disasters
• Public holidays
• Courier service disruptions
• Government restrictions
• Unexpected logistical issues

We appreciate your patience in such situations.

Lost Shipments

If your order is lost during transit, please contact us. After verification with the courier partner, we will work to provide a suitable resolution, such as a replacement or refund, depending on the circumstances.

Contact Us

If you have any questions regarding shipping, please contact us through the Contact Us page or email our customer support team.

Thank you for shopping with HimVastra. We appreciate your trust and look forward to delivering authentic Himachali craftsmanship to your doorstep.